Privacy Policy
Last Updated: June 11, 2026
This Privacy Notice explains the types of information we may collect, how we use and disclose that information, the choices available to you, and the measures we take to help safeguard personal data when you browse, shop, or otherwise interact with rouserack.
1. INFORMATION WE MAY COLLECT
Depending on how you use our website, we may collect the following categories of information:
Information You Provide to Us
When you place an order, contact customer service, create an account, subscribe to communications, or otherwise interact with our store, you may provide information such as:
Full name
Billing and shipping address
Email address
Telephone number
Account details
Order and purchase information
Communications you send to us
Payment Information
Payments are processed by third-party payment service providers.
rouserack generally does not directly store complete credit or debit card numbers on its website servers. Payment providers may collect and process payment information in accordance with their own privacy and security practices.
Device and Website Usage Information
When you visit our website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.
This may include:
IP address
Browser type
Device type
Operating system
Referring pages
Pages viewed
Approximate location information
Shopping and browsing activity
Date and time of website interactions
2. HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business purposes, including to:
Process, confirm, and fulfill customer orders
Arrange shipping and delivery
Send order, payment, and tracking communications
Respond to customer service inquiries
Operate, maintain, and improve our website
Personalize website content and product recommendations
Detect, investigate, and prevent fraud or unauthorized activity
Maintain the security and integrity of our services
Send marketing or promotional communications where permitted
Measure advertising and marketing performance
Comply with applicable legal and regulatory obligations
Enforce our policies, agreements, and legal rights
Where required by applicable law, we rely on an appropriate legal basis for processing personal information.
3. HOW WE PROTECT INFORMATION
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
These measures may include:
Encrypted transmission of information using SSL/TLS technology
Access controls designed to limit access to authorized personnel
Use of established payment and ecommerce service providers
Fraud detection and security monitoring measures
Internal procedures for managing personal information
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
4. HOW WE MAY SHARE INFORMATION
We do not disclose personal information to third parties except as described in this Privacy Notice or as otherwise permitted or required by law.
We may share information with service providers that help us operate our business, including:
Ecommerce platform providers
Payment processors
Fulfillment and warehouse providers
Shipping and delivery companies
Customer service providers
Website hosting and technology providers
Analytics providers
Advertising and marketing partners
Fraud prevention and security providers
Professional advisers and regulatory authorities, where appropriate
These third parties may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.
We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
5. ANALYTICS AND ADVERTISING SERVICES
We may use third-party analytics, advertising, and measurement technologies to better understand how visitors interact with our website and to evaluate the effectiveness of advertising campaigns.
Depending on the services enabled on our website, these providers may include platforms such as:
Meta Platforms
AppLovin or related advertising technologies
Other analytics or advertising service providers
These providers may use cookies, pixels, device identifiers, or similar technologies to collect information about your activity across websites or services.
Their handling of information is subject to their own privacy policies and practices.
Where required by applicable law, users may be provided with tools to manage consent or opt out of certain advertising or tracking activities.
6. COOKIES AND SIMILAR TECHNOLOGIES
rouserack may use cookies and similar technologies to support website functionality and improve the shopping experience.
These technologies may be used to:
Keep items in your shopping cart
Remember certain preferences
Support account login and website security
Analyze website traffic and performance
Understand how customers interact with our store
Measure marketing effectiveness
Provide personalized content or advertising where permitted
You may be able to control cookies through your browser settings or through cookie preference tools made available on our website.
Disabling certain cookies may affect the functionality or performance of some website features.
7. CHILDREN'S PRIVACY
rouserack is intended for a general adult consumer audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete or otherwise address the information as required by applicable law.
Parents or guardians who believe a child has provided personal information to us may contact us using the information listed below.
8. PRIVACY RIGHTS FOR EEA AND UK RESIDENTS
If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing similar privacy rights, you may have certain rights regarding your personal information, subject to applicable law.
These rights may include the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing activities
Object to certain uses of personal information
Request data portability, where applicable
Withdraw consent where processing is based on consent
Lodge a complaint with an appropriate data protection authority
We may need to verify your identity before processing certain privacy requests.
9. CALIFORNIA PRIVACY RIGHTS
California residents may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Depending on the circumstances, these rights may include:
The right to know what categories of personal information are collected
The right to request access to certain personal information
The right to request correction of inaccurate personal information
The right to request deletion of certain information
The right to opt out of certain sales or sharing of personal information
The right to limit certain uses of sensitive personal information where applicable
The right not to receive discriminatory treatment for exercising applicable privacy rights
rouserack does not sell personal information for direct monetary payment.
However, certain uses of advertising cookies, pixels, or similar technologies may be considered a “sale” or “sharing” of personal information under some state privacy laws.
Where legally required, we will provide appropriate methods for eligible users to exercise available opt-out rights.
10. INTERNATIONAL DATA TRANSFERS
Because rouserack works with service providers, fulfillment partners, and technology providers in different locations, personal information may be processed or stored outside your state, province, or country of residence.
Where required, we take reasonable measures designed to ensure that international transfers of personal information are handled in accordance with applicable legal requirements.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including to:
Complete transactions
Maintain business and tax records
Provide customer support
Resolve disputes
Prevent fraud and abuse
Meet legal, accounting, and regulatory obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
12. PRIVACY POLICY UPDATES
We may revise this Privacy Notice periodically to reflect changes in our business practices, technologies, legal requirements, or services.
When material changes are made, we may update the “Effective Date” shown at the top of this page and provide additional notice where required by law.
We encourage customers to review this Privacy Notice periodically.
13. CONTACT US
If you have questions about this Privacy Notice, wish to exercise an applicable privacy right, or have concerns regarding the handling of personal information, please contact us:
Brand Name:
rouserack
Legal Business Name:
KEQINLIMS INC
Email:
support@rouserack.com
Phone:
+1 916-462-1696
Business Address:
1528 E Routt Ave Pueblo CO 81004 US
Customer Service Hours:
9:00 AM – 5:00 PM ET
Website:
https://rouserack.com/